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Privacy Policy

Last Updated: October 10, 2023

Please read these Privacy Policy and Terms and Conditions carefully before using the Autosouk platform ("Platform") provided by Autosouk ("Company"). By accessing or using the Platform, you agree to be bound by these terms and conditions and the provisions outlined in the Privacy Policy below. If you do not agree to these terms and conditions or the Privacy Policy, please do not use the Platform.

Privacy Policy

This Privacy Policy explains how the Company collects, uses, and protects your personal information. By using the Platform, you consent to the practices described in this Privacy Policy.

1. Information Collection and Use

1.1 Personal Information: We may collect and store personal information such as your name, email address, contact number, and payment details when you register for an account or make a purchase on our Platform. We use this information to provide our services, process orders, and communicate with you.

1.2 Usage Information: We collect information about your use of the Platform, including your interactions with products and content. This information helps us improve our services and provide a better user experience.

1.3 Location Data: We may collect your device's location data to enhance the shopping experience and provide location-based services if you grant us permission to do so.

2. Information Sharing and Disclosure

2.1 Third-Party Services: We may integrate with third-party services, but we do not share your personal information with these services without your consent. Your use of third-party services is subject to their respective terms and conditions and privacy policies.

2.2 Legal Compliance: We may share your information when required by law, to enforce our terms and conditions, protect our rights, or respond to legal requests.

3. Security

We take reasonable measures to protect your personal information, but no method of transmission or storage is completely secure. We cannot guarantee the security of your data.

4. Cookies and Tracking

We use cookies and similar tracking technologies to improve the Platform's functionality and your user experience. You can control cookies through your browser settings.

5. Children's Privacy

The Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

6. Changes to Privacy Policy

We may update this Privacy Policy from time to time. The date of the latest revision will be indicated at the top of the policy.

Terms and Conditions

1. User Agreement

1.1 Acceptance: By using the Platform, you agree to be legally bound by these terms and conditions.

1.2 Eligibility: You must be at least 18 years old to use the Platform.

1.3 Compliance: You agree to comply with all applicable laws and regulations while using the Platform.

2. Use of Platform

2.1 License: We grant you a limited, non-exclusive, non-transferable license to use the Platform.

2.2 User Account: You are responsible for maintaining the confidentiality of your account credentials.

2.3 Prohibited Activities: You agree not to engage in activities that violate laws, infringe upon intellectual property rights, interfere with the Platform's functionality, distribute spam, viruses, or collect other users' personal information.

2.4 Content Submission: By submitting content, you grant us a license to use it for the purpose of providing our services.

2.5 Third-Party Services: We are not responsible for third-party services and their terms and conditions.

3. Intellectual Property Rights

3.1 Ownership: We retain all rights to the Platform and associated intellectual property.

3.2 User Content: You retain ownership of the content you submit, but grant us a license to use it as described in Section 2.4.

3.3 Trademarks: Our trademarks may not be used without permission.

4. Limitation of Liability

4.1 Disclaimer: The Platform is provided "as is" without warranties.

4.2 Limitation of Liability: We are not liable for damages arising from the use of the Platform.

5. Governing Law and Dispute Resolution

5.1 Governing Law: These terms and conditions are governed by Lebanese law.

5.2 Dispute Resolution: Disputes shall be resolved through mediation and, if necessary, before the courts of Lebanon.

6. Modifications and Updates

6.1 Amendments: We may modify these terms and conditions at any time. Your continued use of the Platform after changes constitutes acceptance.

These terms and conditions and the Privacy Policy constitute the entire agreement between you and Autosouk regarding the use of the Platform. If any provision is deemed invalid, the remaining provisions remain in full force and effect.

Returns & Exchanges Policy

Please refer to our separate Returns & Exchanges Policy for information on returning and exchanging products.

Shipping and Delivery Policy

Please refer to our separate Shipping and Delivery Policy for information on shipping and delivery of products purchased through our Platform.

If you have questions or need assistance, please contact our customer service. We are here to assist you throughout the process and ensure your satisfaction with our services.